LEGAL
Privacy Policy
Your privacy is important to us. This Privacy Policy explains how HomePrime Mortgage collects, uses, shares, and protects your personal information.
Privacy Policy
This Privacy Policy describes how HomePrime Mortgage (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, submit a form, contact us, or use our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: name, email address, phone number, mailing address, and other information you choose to provide.
- Loan Information: loan purpose, property address, estimated purchase price, refinance details, income information, employment information, credit-related information, and financial information you provide.
- Communication Information: records of your inquiries, messages, emails, calls, form submissions, and other communications with us.
- Website Usage Information: pages visited, time spent on the website, browser type, device information, IP address, referral source, and analytics data.
- Cookies and Similar Technologies: information collected through cookies, pixels, analytics tools, and similar technologies used to improve website performance and marketing.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries and provide requested information.
- Review your mortgage, refinance, commercial loan, or financing request.
- Process applications and communicate with you about your loan options.
- Connect you with lenders, processors, service providers, or other parties involved in your request.
- Improve our website, services, customer experience, and marketing.
- Send important updates, service communications, or promotional information, where permitted by law.
- Comply with legal, regulatory, licensing, and recordkeeping requirements.
- Protect against fraud, unauthorized activity, or misuse of our website and services.
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Mortgage lenders, loan processors, underwriters, escrow companies, title companies, appraisal providers, insurance providers, credit reporting agencies, and other service providers involved in your loan request.
- Third-party vendors who help us operate our website, manage customer communications, provide analytics, support marketing, or maintain business systems.
- Government agencies, regulators, courts, or law enforcement when required by law or legal process.
- Business partners or referral partners when necessary to respond to your request or provide services you asked for.
Any sharing of information is intended to support your request, operate our business, comply with legal obligations, or improve our services.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve your browsing experience, understand website traffic, measure marketing performance, and personalize content. These tools may collect information such as your device type, browser, IP address, pages visited, and interactions with our website.
You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
5. Advertising and Analytics
We may use third-party tools such as Google Analytics, Meta Pixel, or similar platforms to understand website activity and improve advertising performance. These tools may collect information about your interactions with our website and may use cookies or similar technologies.
You may be able to manage advertising preferences through your browser, device settings, or the privacy settings offered by the applicable advertising platform.
6. Your Privacy Rights
Depending on where you live, including if you are a California resident, you may have certain privacy rights regarding your personal information. These rights may include the right to request access to personal information, request correction, request deletion, opt out of certain sharing, or request information about how your personal information is used.
To submit a privacy request, please contact us using the contact information listed below. We may need to verify your identity before processing your request.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your information.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we collected personal information from a child under 13, we will take appropriate steps to delete that information.
9. Third-Party Links
Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the bottom of this page. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
HomePrime Mortgage
31500 Grape St. # 3-150 Lake Elsinore, CA, 92532
Toll-Free Available 24/7
(800) 660-1632
ysanchez@hpmortgage.us